Mobile App Guide

This mobile app guide provides maaiiconnect administrators and agents with simple guidelines on how to use the maaiiconnect App.

The maaiiconnect App is suitable for organizations that are in constant communication with their customers, clients, or visitors, and are seeking to establish efficient internal communication and work collaboration. With the maaiiconnect App, a user can attend to their customers' inquiries individually or as part of a team.

Get started and download the maaiiconnect App in App Store, Google Play, or the Android APK. Once you have downloaded the app, refer to the APP Login and Navigating the APP sections for more information.

Inbound Customer Engagement

Create meaningful interactions with your customers and visitors through crystal-clear calls and cross-platform chat.

Outbound Customer Engagement, Promotions, and Campaigns

Keep your customers informed and engaged and send them the right messages at the right time.

Collaboration

Instantly communicate with your team members and colleagues while providing customer service, or be part of a team that uses maaiiconnect for projects, departmental and operational discussions, and other interactions.

Messaging

Calls

Preferences and Accessories

As an individual with a maaiiconnect service account, you can view and modify the following:

Visit our Help Center and check out our comprehensive guides and FAQs that will help you get started with maaiiconnect.

For more information on how to use the maaiiconnect dashboard, refer to the Dashboard Guide (Admin) or Dashboard Guide (Agent) sections.

For more information on Mobile Device Requirements to download the app, visit the Overview page.

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Updated 25 days ago



Mobile App Guide


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