Personal Caller IDs and Sender Addresses

My Numbers are verified Personal Numbers that maaiiconnect Staff members can use as their Caller Display Numbers or CLI and Sender Address when making outbound calls to their customers and colleagues and when sending SMS.

With My Numbers, your customers and colleagues can recognize you with your CLI and Sender Address, regardless of your physical location.

Add My Personal Numbers

To bring your personal phone numbers into maaiiconnect:

  1. Navigate to the My Account > Call Settings interface from the navigation pane.
  2. Click Edit then click Add Phone Number
  3. Under the pop-up window, enter the phone number and click Verification Code for verification
  4. SMS OTP code will be sent to your entered phone number
  5. Under the Verify Code text box, enter the 6 digits verification code
  6. Click Add
  7. Entered verification code will be validated, a confirmation message will appear if valid or not

Add Personal Number


Important Note

Click Resend if no SMS verification code has received.

Delete Added My Numbers

To delete added personal mobile phone number:

  1. Navigate to the My Numbers interface from the navigation pane.
  2. Click the delete icon besides the phone number it needs to delete
  3. A confirmation box appears to confirm the removal of the phone number. Click OK

Remove Personal Number

Updated 26 days ago

Personal Caller IDs and Sender Addresses

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