M800’s maaiiConnect is a revolutionary, end-to-end online communications platform that bridges the gap between businesses and their valued customers. The platform leverages M800’s global network and high-grade telecommunications infrastructure.

maaiiConnect allows your customers and website visitors to connect with your business staff in real-time through an integrated web widget ingeniously designed to enhance the overall customer experience. maaiiConnect provides 1-click-call action and dynamic directory routing services for your specific business needs configurable within the web Dashboard.

The maaiiConnect platform comes with the following three unified components:

• maaiiConnect Visitor Web Client for client-side website integration and communication
• maaiiConnect Staff Web Dashboard for enterprise-side configuration and communication
• maaiiConnect Staff Mobile APP for enterprise-side communication

Staff Dashboard in maaiiConnect is available in Desktop Web Browser. Visitor can access maaiiConnect through Mobile Web Browser or Desktop Web Browser.

Browser Configuration

• JavaScript must be enabled
• localStorage must be enabled
• TLS v1.2 or above
• Enabling cookies will provide better experience

Desktop Platform

The following WebRTC-compatible compatible web browsers are supported running in Windows or MacOS.

Mobile Platform

The following WebRTC-compatible web browsers are supported running in Android and iOS.

Staff Mobile APP in maaiiConnect is available in the following mobile OS in Android and iOS.

The following table outlines the network bandwidth requirements (call) for the maaiiConnect Web widget.

• Certain Permission is required for some features
• Network access is needed for using maaiiConnect Staff Dashboard and Mobile APP and Visitor Client.
• Microphone or headset with microphone is required for device that does not have built-in microphone for calling.