maaiiconnect provides you with a single interface where you can manage all messaging from and to different channels. This lets you provide more seamless engagement for your customers, instantly communicate with your team members and colleagues, and participate in team discussions related to projects or operations, and create other interactions.

Below are the things you can do with maaiiconnect's Smart Messaging features:

• Serve visitor chat inquiries
• Have a 1-to-1 chat with colleagues
• Create a Space for internal group chat
• Share files
• Send 1-to-1 SMS
• Create and send broadcast SMS Campaigns
• Manage Omnichannels