maaiiconnect provides you with a single interface where you can manage all messaging from and to different channels. This lets you provide more seamless engagement for your customers, instantly communicate with your team members and colleagues, participate in team discussions related to projects or operations, and create other interactions.

Below are what you can do with maaiiconnect's Smart Messaging features:

• Serve visitor chat enquiries
• Have a 1-to-1 chat with colleagues
• Create a Space for internal group chat
• Share files
• Send 1-to-1 SMS
• Create and send broadcast SMS Campaigns
• Manage Omnichannels - Facebook, WeChat and WhatsApp
• Transfer an ongoing chat to another staff or Tag