Managing Storage

maaiiconnect provides media file storage ranging from 1GB, 8GB, and up to your preferred storage capacity.

The images, videos, files, and audio notes shared by your customers and staff members were kept in your Service Storage.

See How Much Storage You Have

To know how much storage you have, navigate to the Storage interface from the navigation pane.

Overview

Provides summary of storage consumption with the actual usage over the storage limit.

Details

To know the media file type, including recordings files and its actual usage and the percentage.

  • Image
  • Video
  • File
  • Audio Note
  • Recording File
  • Others

Chat File

The chat file section lists all media files and the corresponding file name, sender, sent date, and time and file size shared in the chat room.

Search Media File
Search media files by File Name, any keyword match to the file name will show as results.

Advanced Search
Search by File name, File Type and Send Date to filter the search results.

Delete a Media File

  1. To delete a singe file, select a media file and click the delete icon showing at the right corner of the page.
  1. A pop up window will show to confirm the deletion, click OK.

Delete Media Files

  1. To delete media files by bulk, multi-select media files and click the delete icon showing at the right corner of the page
  2. A pop up window will show to confirm the deletion, click OK.

Once successfully deleted, the storage will be updated and will remove the deleted file(s).

Recording File

The Recording File section lists all call recordings and their corresponding details such as file name, room type, room name, date and time created, and file size.

Search for Recording Files
Search for recording files by typing a Room Name in the search bar. The search results will display the recordings with that match match the keywords in their room names.

Advanced Search
Search for a recording files by by typing a Room Name in the search bar, then select options for Room Type and Date/Time to filter the search results.

Delete a Recording File

  1. To delete a single call recording, select the file then click the delete icon at the top of the list.
  2. A pop up window will display to confirm the action. Click OK.

Delete Recording Files

  1. To delete multiple call recordings, select each file then click the delete icon at the top of the list.
  2. A pop up window will display to confirm the action. Click OK.
    Once the files are successfully deleted, the Storage space will be updated.

🚧

Important Note

A deleted media or recording file will not be available to preview or download in the Chat room.

History Log

History Log keeps a record of the files deleted from your storage.

It records the following details:

  • File Name
  • File Size
  • Date/Time deleted
  • Deleted by

Updated 29 days ago


Managing Storage


Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.