Viewing the Visitor Report

The maaiiconnect Visitor Report provides statistics on new and active visitors. To view it, from the navigation menu, go to Report > Visitor Report.

Data from the Visitor Report can be filtered by Date and Inquiry Type:

  • Date

    • Today
    • Yesterday
    • Last 7 Days (default)
    • Last 30 Days
    • Last 90 Days
    • Custom Time Period
  • Inquiry Type

    • All Inquiry Type (default)
    • Call
    • Chat
    • Omnichannel (Facebook Page)

Filter Visitor Report Record

Total Number of Visitor

The first part of the report provides statistics and representations of the total and the average number of visitors over a selected time range.

The default time range of these statistics is set to Last 7 Days. You can select from any of the available filters to know how many visitors you had per inquiry type for the day, last month, or during a specific period.

Total Visitors Graph

Active Visitor and New Visitor

The second part of the report shows the visitor statistics broken down between the following:

  • Total Number of Active Visitor: refers to the number of visitors to your web page who opened the maaiiconnect Widget and sent more than one inquiry.
  • Total Number of New Visitor: refers to the number of first-time visitors to your web page who opened the maaiiconnect Widget.

Active and New Visitor Graph

Visitor Location

The third part of the report shows you the locations of your visitors and related statistics over a selected time range.

Visitor Location

Updated 25 days ago



Viewing the Visitor Report


Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.