Dashboard Language

CINNOX provides the following languages in your Web Dashboard and Mobile app.

• English
• Japanese
• Chinese (Simplified)
• Chinese (Traditional)

To change the language of your CINNOX in the Web Dashboard:

• Click your staff account profile picture on the top right corner of the Dashboard.
• Select the desired Language

• Once a language has been selected, a toast message will notify you that the change has been made successfully. The language will be updated accordingly.

Other Language Settings

• If you want to set the Widget language, read more in Configure the Widget UI Language
• If you want to set the routing according to the Widget language, read more in Language and Location routing in Service Group
• If you want to change your Chat Translate language, read more in Chat TranslationChat Translation