Operation Support System (OSS)

How can I subscribe to maaiiconnect?

You can subscribe online at maaiiconnect.com. Click on the pricing page to begin!

How can I have a click-to-action (CTA) button and link it to the maaiiconnect Widget?

Create Click to action (HTML5/CTA) button into your website and add a few lines of code. See the Web Developer Guide for step-by-step instructions.

To purchase online the 1-click call, click our widget you can find at the m800.com and choose ENTERPRISE BUSINESS option and the dedicated Account Manager will contact you.

Can I transfer my existing International toll-free phone number to M800?

Yes. We can quickly transfer your toll-free phone numbers so you don't miss any calls. Contact us about transferring (or porting) your existing phone numbers. Please note however that porting can be done if allowed in the destination country and is subject to porting charges/fee

What is Number Resource Management?

Number Resource Management (NRM) is the system that is used to store and management our toll-free and DID resources. Once a sale has made, that number's status will be updated to in-used with a customer ID and effective date. Once the subscription has ended, this number will return to the pool and ready to be used by another user. This process is fully automated, with daily, weekly and monthly reports auto-generated.

What is Package Management?

Package Management (or Rating and Package Management) is a system that supports a flexible rate table, which allows our internal staff to manage our offers to a different customer, and configure the rules to automatically calculate billing charges, while taking plans, add-ons, prorations, discounts, coupons, and taxes into account.

Peer the business requirement; different package/bundle may be provided to our customers. And M800 billing and provisioning system allows internal staff to do the following:

  • Create a plan
  • Product bundling
  • Enhance offers with Content Data Add-ons
  • Roll-over
  • Real-time notifications (thresholds, renewed balances, event-triggered notifications etc.)

Updated 7 months ago

Operation Support System (OSS)

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