Do you offer any SLA to your customers?
Yes. We commit to a Service Level Agreement (SLA) of 99.95% annual uptime guarantee to all of our customers - including the free Essentials Plan.
How can your platform support 99.95% uptime availability?
Our infrastructure is designed to provide a 99.95% high availability. For any leased service like network connection, we have a back-to-back SLA with our service provider to ensure 99.95% service availability.
Can you offer a higher SLA?
Our infrastructure is based on full redundancy architecture and can offer at least 99.95% high availability. Moreover, it is in line with our other service suppliers such as transmission / internet providers whose SLA is also 99.95%.
What is your network architecture?
We partner with different Tier-1 global carriers and mobile partners to provide a full redundant and high availability network.
Which protocol does M800 support?
We support SIP/SS7/SCCP/Diameter/SMPP.
Updated 7 months ago